- Wi-Fi extender pods are currently. The newer type, like our new Wi-Fi Pods, don’t use your electrical wiring to transmit the signal. Excludes broadband faults and broadband network outages. Re: Wifi pods. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Reset Hub. VM Agents confirm order of a WiFi Pod but nothing happens in Networking and WiFi Friday; WI-FI in Networking and WiFi Friday; New hub 5, new WiFi pod in Networking and WiFi Friday; Need WiFi Pod for 5x Router in Networking and WiFi Thursday; White wifi pods not connecting to new hub 5 in Networking and WiFi TuesdayAfter having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I suspect it is the hub 4. 11. So I got a Wi-Fi Pod to boost the signal. WiFi Aerials and Pods. D01 C9W8Rather than a hardware upgrade alone, Intelligent WiFi Plus is a combination of software, available for the Hub 3 and Hub 4 routers, and plug-in satellites called WiFi Pods. Up to 3 WiFi Pods if needed. Hub4 is the issue if anyone is having issues with intelligent wifi pods in future. If they are the MK1 pods they will need a firmware update which VM may need to push through or send you the latest version which are also WIFI 6. Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber. You need to move your Pod nearer to the Hub so it can resync, and move it back. Tap Add a room, Tap the room you're in. If you're a total technophobe then the pods are easiest because VM have to set. on 25-12-2022 11:13. . £8p/m extra or included with Gig1 or Volt. The charge is to cover the costs incurred by us when arranging the transfer and set up of your services at your new address. Wait 2 mintues for Scan. Wait 2 mintues for Scan. You can even reboot your Hub from the comfort of your sofa. Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. You might need to turn the WiFi Pod that’s connected to your device off and on again for it to be recognised and added to your network. . Stay connected with problem-sorting Intelligent WiFi . Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. Still some rooms on higher floors/past concrete with speeds much lower <100 even<50. in Networking and WiFi 13 hours ago; New build connection advice in QuickStart, set up and connections 14 hours agoYou can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for £8 a month with your first WiFi Pod provided automatically. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. You can get your 1st one by signing up to WiFi max. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. Hmm. A few options, firstly call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). 6) my son likes to game alot, he uses the. They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. Here you can access all the frequently asked questions on our Smart Wi-Fi Pods. When pin-hole resetting, this reverts the Hub back to its default Factory Settings, which include the network name and password on the bottom of your Hub. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Channel Optimisation must be left on. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. Pod ethernet. Hi, I’m looking at how to order Wifi pods, I’ve run the diagnostics in every room via the VM Connect app. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Gaming Support. Hey leea56, thank you for reaching out and I am sorry to see the pod hasn't fixed the issues. Up to 3 WiFi Pods. Also I still can’t use the connect app yet. Problem sorter. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. I’ve checked within the VM Connect app and My Virgin Media, but I can’t find anywhere where I can order a Wifi pod. £8p/m extra or included with Gig1 or Volt. TV box - 15 mins. Networking and WiFi. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Available with M50 broadband or faster. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. WiFi Pods and Boosters. If this still doesn't help, try clearing the data within the Connect App. If it doesnt connect to your wifi when you move it close to your hub, then give CS a call and ask if the pods mac address is located to your account, without it it will never connect. The wireless details from the Pod will be the same as the Hub's details, so no additional steps are required to connect the devices in the home. Here you can change your network name (SSID) and password, choose which. The adaptors did not arrive. But the kitchen is 12mb and the bedrooms upstairs range from 13mb to 22mb, one of which is used for my o. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. High up (8ft) not any. If it reveals you have a WiFi blackspot, you’ll be able to order your Booster straight in the app. How to set up a Virgin Media Hub. Wait 2 mintues for Scan. Options. For all mesh systems which use WiFi to communicate between the nodes, it is best to think of them as a bit like a 'bucket chain' handing off data between the hub and your machine. Hi @David1984 . Introducing Smart WiFi. The other 2 are unusable, so we will need replacements. Tap Add a room, Tap the room you're in. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Read the Ts & Cs for Intelligent WiFi Plus and you’ll find that you can only get a second Pod “following an assessment of the WiFi performance inside the registered account address by a Virgin Media agent. At airports, you'll see 'arq_wifi_x'. Think of it like a relay race, passing the signal to a fresh runner, ready to. It then enables them to create the ultimate surfing conditions for your home network. Use your own TV remote to turn on your TV – pressing the Input, AV or Source button. Wait 2 mintues for Scan. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Typically, extenders are linked through a wired port using an Ethernet cable. So does pluhing in the WiFi - 5173473. 2. Scan complete, Tap continue. After the setup is complete, the Wi-Fi pod will automatically connect to your router and start broadcasting a new wireless network. We’re so confident in this technology that we’ve launched. Further exclusions & legal stuff apply. If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight. Tap Add a room, Tap the room you're in. 1 ACCEPTED SOLUTION. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. If you’re not getting download speeds of at least 20Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. The home scan feature will guide you from room to room to. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. This guide looks at how Virgin Media's. WiFi Max. . This is a great question! The pods need to allow Ethernet Backhaul to be useful to those with Ethernet networks around the home. Once again my internet is on and off once it works it’s ok but the pods only say fair on my connect. I’ve been on the phone to virgin about 5 times this week (Not just about this but mobile issues too)!Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 3 Browse Virgin Media Virgin Media CommunityAs I previously said very reluctant to change my network setting to install the pod becouse of the negative post's from other who have had issues after installing the pods. Whilst the 1st pod can be requested, a second. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. He said he will request this but I haven't heard anything about this which was 2 weeks ago. About our help and support page. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. <link rel="stylesheet" href="/support/help/check-services/styles. Set up a guest network. Further exclusions & legal stuff apply. Virgin Mobile. Broadband deals. •The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'. 2. Scan your home utilizing the free Virgin Media Associate application, and assuming it finds signal black spots, you can now order an intelligent Wi-Fi pod. Up to 3 WiFi Pods if needed. Turn your TV on and get connected. Each pod, powered by. At least 30Mbps download speeds in every room or £100 one-off credit. There is no Wi-Fi detectable at all in two device locations. Both ethernet and WiFi speeds have shown a small but noticeable improvement. Hi @stuandjan1966 . After I installed it, the first one wouldn't connect. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Hi, I have just been changed to volt package on the 28th December. 4 and 5 Ghz WiFi bands to allow a few of my (older) smart devices to work properly. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. 5. Further exclusions & legal stuff apply. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. Posting on behalf of my farther who is desperately trying to order 3 wifi booster pods of which he is entitled to with his new upgraded virgin package. I cant even log onto virgin media its that rubbish. 1 ACCEPTED SOLUTION. I’m assuming this is because the Wi-Fi Pod. WiFi Pods not working since Hub upgrade. Up to 3 WiFi Pods if needed. This includes free WiFi Pods to extend the signal around your property and its WiFi Max Guarantee. Smart WiFi Pods. You can't use the TP Link plugs with the VM pods. Start the Scan (do this in every room) Scan complete. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Compare our best broadband deals in your area in seconds with free set up. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Virgin sent me the hub 4 a few days ago as part of my volt benefits. Finally rang directly and managed to sort 1 pod. on 11-07-2023 21:26. Select the correct HDMI input for your box. Terms of guarantee vary by provider. 4Ghz and 5Ghz but with the SAME SSID and Smart WiFi turn on. 1) 2. Virgin Media Smart Wifi optimises itself so you always get the best Broadband Connection. Connect the coaxial cable. We’re so confident in this technology that we’ve launched. A new wifi extender Pod has arrived today as virgin advised my last was faulty, but even this one won’t connect and just flashes white led. Hi I recieved my 2nd WiFi pod today. QuickStart, set up and connections. on 28-03-2023 06:18. Virgin Media O2 has increased its wireless coverage guarantee to 30Mbps. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi yesterday; How can I get a Wifi Pod in Networking and WiFi yesterday; Told to wait 14 days before ordering Pods. It’s a simple solution and should work for you. Have you taken a look at our WiFi Pod Troubleshooting page to see if this can help rectify your connection issue? Have you taken a look at our. Sorry to hear this feedback regarding the Wi-Fi pods with your home setup. In this video I show the speeds delivered by the Hub 4, on ethernet (hard wired) vs wifi. WiFi pod has been blinking for days now. The reason for needing the pods in. co. At least 30Mbps download speeds in every room or £100 one-off credit. Then Start the scan again. In this video I will show you how to install the Virgin Med. Account - Cable. Up to 3 WiFi Pods if needed. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. WiFi pod not connecting in Networking and WiFi 7 hours ago; Connect app and Hub 5 in Networking and WiFi 7 hours ago; WiFi Speed in Networking and WiFi 8 hours ago; Wi-Fi Pods Issue losing patience with Virgin Media. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi 7 hours ago; How can I get a Wifi Pod in Networking and WiFi 8 hours ago; Told to wait 14 days before ordering Pods. If the pods are flashing blue or green they are never going to work again. Further exclusions & legal stuff apply. Best WiFi pods for virgin media? in QuickStart, set up and connections 32 minutes ago; Diagnose my issued in Networking and WiFi 33 minutes ago; internet issues in B11 3AY in Networking and WiFi 6 hours ago; Frequent disconnection in Networking and WiFi yesterday; Red flashing on hub 5 in Networking and WiFi yesterdayWe would like to show you a description here but the site won’t allow us. Removed it and re added it but still has a flashing light and feels hot to touch. Gig1 Fibre Broadband will future-proof and bring harmony to your home. - The 5x hub is connected via optical cable, not coaxial. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB 5. Up to 3 WiFi Pods if needed. css"> <iframe aria-hidden="true" title="GTM" src=". Once the app has confirmed a wifi blackspot, then it should allow you to order 1 Pod. Hi, My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Up to 3 WiFi Pods if needed. At least 30Mbps download speeds in every room or £100 one-off credit. It will automatically sync with your Virgin Media router, without you having to. QuickStart, set up and connections. If it is poor again after the rescan, it. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. Turn Off Old WiFi Opens in new window. Virgin Media services are only available in eligible Virgin Media network areas. I’ve recently received a Wi-Fi Pod to use with my Hub 5 router. It has two Ethernet ports and supports tri-band connectivity. Then told no and ordered again, then received email to saying wifi extenters starter pack. on 02-06-2023 09:00. . The home scan feature will guide you from room. Virgin Media launched its Intelligent WiFi Plus service this year which has transformed in-home WiFi by combining faster speeds with more reliable connectivity. Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. ), the quieter the radio & the poorer the WiFi. Tap Start the scan ; Then Start the scan again ; While connect to WiFi, Tap I’m readyAlternatively if the WPS button method does not work what you can do is instead plug one of the pods next to the hub and connect it to the router via an ethernet cable and again wait for the pod to fully pair. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. Smart Wi-Fi Pod Support. My advice for anyone with the pod problem would be to arrange a technician to call. The SSID must be password protected. Wait 2 mintues for Scan. This light will only appear when connecting a second pod. If you’re in the UK you’ll see 'Virgin Media' in your list of available WiFi networks. If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight to the next page. Tap Order a WiFi Booster if an option. Whatever the reason for your connection problems, a Wi-Fi signal booster is an affordable solution that can help the signal from the Hub go further, giving you stronger and more. 3 weeks ago. V6. No, the WiFi Pods only work when the Virgin Media Hub is in Router Mode, with a single SSID and Channel Optimisation enabled. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. However they can be chargeable depending what package you on. How to set up the Pods. Current package Volt M350. Managing your network is simple with features like parental controls and guest access. The SSID must be password protected. css"> <iframe aria-hidden="true" title="GTM" src=". The app should fine tune your connection and make it stronger in your various rooms and then if you meet the criteria order a pod for you. Do: use the Connect app to run a super-intelligent WiFi home scan. My Virgin Media App. Still hasn't sorted my issue and still really slow. Follow our easy step-by-step guide to install and activate your WiFi Pods and get ready to experience the best of Intelligent WiFi. on 13-09-2022 22:00. Pods connected within a few minutes and no more flashing lights. Welcome to the community and thanks for taking the time to post here on the forums. . WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. D01 C9W8Open the Virgin Media Connect app and follow the on-screen instructions to set up your Wi-Fi pod. Turn your TV on and get connected. Home Phone. 3) Smart WiFi is enabled. No, it doesn't need to be cbaled into the hub. Options. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. TV. TV on the go. Open the app and follow the steps to complete the set up. Tap Add a room, Tap the room you're in. Virgin Fibre Areas only. Wednesday. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Hey folks, new here. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. You can only have a maximum of 3 Pods. The WiFi Pods can be simply. The advice provided regarding the location of the WiFi Pods is definitely correct, but we recognise it's not always possible to place them exactly halfway and will be different for each individual property. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. Browse. Virgin TV 360. @Jamierawlings LOL Its and massive VM **bleep** up, the answer is no, was told twice one had been sent out then told they couldn't because old pods were on system, then told they had been removed and one was ordered. At least 30Mbps download speeds in every room or £100 one-off credit. How many WiFi Pods do I need? If you’ve run a speed test on the Virgin Media Connect app and aren’t getting download speeds of at least 20Mbps in every room, you can get up to three WiFi Pods – and if that doesn’t help, we’ll add £100 credit on your next bill. So you need to prove that you can't get 30 Mbps (3. They’re coded to your router when you order them from Virgin. It will now give you £100 in credit if you cannot get minimum download speeds of 30-meg in each. Email. Select the correct HDMI input for your box. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. The free update further develops Virgin Media Wi-Fi execution by empowering the switch to advance its association and offer the sign. Away from large bodies of water (e. Options. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. 18K subscribers Subscribe 3K views 1 month ago #meshwifi #pod #wifi6 Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. • Tap Add a room, Tap the room you're in. Excludes broadband faults and broadband network outages. Signed up to 1G wifi. The pods can only be sent out one at a time too. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. And for extra reliability, the Virgin Media Connect App is at the tip of your fingertips. You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)Wi-Fi pods - failed orders. Virgin Mobile. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. Further exclusions & legal stuff apply. Some of Wi-Fi recorded at c400mbps which I rate as v good. At least 30Mbps download speeds in every room or £100 one-off credit. In terms of your questions, the answers are as follows: 3) No, the Pods should activate automatically. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Networking and WiFi. Email. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Apps and extras. When he ord. Hanniballecky. promised the earth (ie 3 pods) and its rubbish. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber-attacks. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Get online with Virgin Media – Plug our WiFi Hub in or wait for an engineer to do it for. As for your Connect App, the first thing to be aware of is you need to be connected to your Home WIFI in order for the app to connect to the Hub. Virgin Media is working with smart home provider, Plume, to make its HomePass smart home service available to all UK households – even those areas not yet covered by the Virgin network. Simple!Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. I have the Volt 200 package and have installed one WiFipod. To. Phone. Scan complete, Tap continue. No, it doesn't need to be cbaled into the hub. They should, but will need a factory reset to get the new Hub 5 SSID and password setup. 0c9821507a37ee02. Putting the pod as far away from the hub as possible gives me download/upload speeds of 450/52 all over the house via WiFi if I put the pod any closer the connection gets. Scan complete, Tap continue. You can use the. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. If you have a WiFi booster please follow the next steps to get set up. Testing out the Virgin Media Gig1 fibre broadband package. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. So I deleted the first one from the app and now the app can't find it. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. We recommend using a Cat6 Ethernet cable for the best experience. the Wi-Fi connect app suggests “ refreshing “ the Wi-Fi to. £8p/m extra or included with Gig1 or Volt. 0 Kudos. WiFi hotspots. If you want to split out your WiFi networks again, that’s really easy too. One mesh WiFi Pod working with the WiFi Hub should give great WiFi coverage around your home. I would be looking at a second and third wifi pod if needed. QuickStart, set up and connections. Best advice is calling 150 from a VM landline/Virgin Mobile at 8am and going through the cancellation route & explaining you just want a pod. 3 weeks ago. on 24-03-2023 10:40. I managed to get a live chat yesterday. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Hi @clubberlang,. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. Getting your device online. Can I order a WiFi Pod on the Virgin Media Connect app?The Virgin Media Connect app is the control unit for your WiFi. Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. Please try following the instructions <<< here >>>. In preperation for it coming I renamed my wifi back to the default SSID on the router along with the password, as I had previously just changed the details to avoid having to go round all my appliances to. Virgin Mobile. Set up easy. Hi everyone, I had a mesh WiFi system which unfortunately malfunctioned so stuck with just using the HUB5. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. 4. The app guides you through optimal pod placement and handles configuration. To verify click here. The WiFi Booster will start copying your Hub’s details. VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens. VTV360: Up to £100 per unit. The pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8 a month. Online Security and Safety. any help gratefully received as my broadband upgrade has turned into a major downgrade!I have a camera in the garden which connects via Wi-Fi but the signal is not that good. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. I am still getting a white pulsing setup light on them indicating they haven't connected to my Hub 4 - I have tried relocating the pods, switching WiFi off and on in the settings, ensuring Intelligent WiFi is turned on, and making sure both WiFi channels are on the same SSID. The pods like Factory settings pretty much to work properly, sometimes the phone team mess with settings to fix issues and that might be the problem. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. £5 a month extra doesn’t sound like much, but £60 a year. Available with M50 broadband or faster. Hey leea56, thank you for reaching out and I am sorry to see the pod hasn't fixed the issues. Connect the power cable to the back of your pod. Options. Forum; Apps. Thanks for the update. Networking and WiFi. Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 6. If the scan picks up that you need a pod it will allow you to order some. Intelligent WiFi Plus will power Virgin Media’s fastest and most reliable service to date. The sounds of stroking and scratching the cardboard box, the tearing of tape an. To see if you need a WiFi Pod, simply test your speeds on the Virgin Media Connect app. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Therefore the pod should work out the box, plug it in near the hub to begin with and give it 10-15 mins. Tap Start the scanHow to perform the scan and order the wifi pods when using the Connect app. Search Search. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. I'm fuming , how come Virgin media are quick to take yer money when things go up, but will not get back in touch with you when you have a problem, I thought I was OK on phone and laptops, regarding things I need to find out , but trying to order pods , to try and get better wi fi speeds is a nightmare, doing a. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking. Connect the coaxial cable to your new Hub and secure it with a. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Virgin media pod is an intelligent #wifi extender. VM will only send out one WiFi pod at a time, and there must be at least 7 days before ordering each one. Our new WiFi Max service allows you to have up to 3 pods. I have included a diagram below to. While connect to WiFi, Tap I’m ready. Connect the power cable to the back of your pod. You can use the two ethernet ports to connect other equipment or another VM wifi pod. Virgin Phone Switchover. The VM Pods link via wireless, their Ethernet port is for a devices that do not have in built WiFi, (.